Refund And Exchange Policy

Due to the nature of our products and business ALL SALES ARE FINAL. 
Custom Units CAN NOT be returned or exchanged.

Refunds & Exchanges are only applicable in the event we mistakenly send the wrong items. If this is the case, please send us an email at lalourehairgalore@gmail.com including order number.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service. We are not responsible for any lost packages without a tracking number.